Choosing the right childcare centre is one of the most important decisions parents make for their little ones. A centre tour gives you the chance to see the environment, meet the educators, and ask the questions that matter most to you and your family.
At Altona Early Education, we encourage families to come and see our centre in action. To help you make the most of your visit, here are some key questions you may want to ask during a childcare tour.
1. About the Centre and Philosophy
Every childcare centre has its own approach to early learning. Asking about the centre’s philosophy can help you decide whether it aligns with your values.
Questions to ask:
- What is your centre’s learning philosophy?
- How do you support children’s social, emotional, and cognitive development?
- How do you incorporate play into daily learning?
2. About the Educators
The relationships your child builds with educators are at the heart of their childcare experience.
Questions to ask:
- What qualifications do the educators hold?
- What is the educator-to-child ratio in each age group?
- How do educators support children who may be shy or anxious?
- What steps are taken to ensure consistency and stability in staffing?
3. Daily Routines and Programs
Children thrive on routine. Learning how the day is structured can help you picture what your child’s experience will look like.
Questions to ask:
- What does a typical day look like here?
- Do children have rest or nap times?
- How is outdoor play incorporated into the daily routine?
- Do you provide extra-curricular activities like music, art, or languages?
4. Meals, Nutrition, and Health
Healthy eating and wellness are key parts of childcare.
Questions to ask:
- Are meals and snacks provided? If so, what does the menu look like?
- How do you cater for allergies and special dietary needs?
- How do you encourage healthy eating habits among children?
- What is your illness and sickness policy?
5. Communication With Parents
Good communication helps build trust between families and educators.
Questions to ask:
- How will I be updated about my child’s day?
- Do you use apps, photos, or written notes to communicate?
- How do you handle concerns or feedback from parents?
6. Safety and Security
Your child’s safety is always the number one priority.
Questions to ask:
- What security measures are in place for drop-off and pick-up?
- How do you manage emergencies and first aid?
- How do you handle behaviour guidance and discipline?
7. Fees and Enrolment
Practical questions about cost and availability are just as important.
Questions to ask:
- What are your daily or weekly fees?
- Are there additional costs for extras like excursions?
- How do I apply for the Child Care Subsidy (CCS)?
- Is there a waitlist and how does it work?
Checklist: Questions to Take on Your Tour
Here’s a quick list you can print or save on your phone:
✅ What’s your learning philosophy?
✅ What’s the educator-to-child ratio?
✅ What does a typical day look like?
✅ Are meals provided?
✅ How do you communicate with parents?
✅ What safety measures are in place?
✅ What are the fees and enrolment options?
Ready to Book a Tour?
A childcare tour is the best way to see if a centre feels like the right fit for your child. At Altona Early Education, we welcome families to come and explore our facilities, meet our educators, and ask as many questions as you’d like.
Contact our friendly team today to book your tour—we’d love to show you around and answer all your questions.
